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Customer Service

Already a customer or user of Neonomics or Nello? Reach out to our Customer Service Desk for support.

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Where to find us

European HQ

Neonomics (at Via Vika)
Ruseløkkveien 26
0251 Oslo

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Stockholm Office

Vendevägen 87
Danderyd

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Helsinki Office

Lautatarhankatu 10
00580
Helsinki

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UK HQ

1 High Street
Thatcham, RG19 3JG
UK

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United Kingdom

uk@nellopay.io

Norway

norway@nellopay.io

Finland

finland@nellopay.io

Sweden

sweden@nellopay.io

Denmark

denmark@nellopay.io

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Neonomics AS is licensed as a Payment Institution (PI), Payment Initiation Service Provider (PISP) and Account Information Service Provider (AISP), issued by the Norwegian Financial Supervisory Authority (Finanstilsynet) passported across the EU.

The Smart Request Company Ltd (trading as Ordo and Nello) is a company registered in England and Wales (company number 11338545) whose registered office is 1 High Street, Thatcham RG19 3JG. Nello is authorised by the UK’s Financial Conduct Authority to provide Payment Initiation Services and Account Information Services under FRN: 836070.
Neonomics AS is licensed as a Payment Institution (PI), Payment Initiation Service Provider (PISP) and Account Information Service Provider (AISP), issued by the Norwegian Financial Supervisory Authority (Finanstilsynet) passported across the EU.
Crown Commercial Service Supplier