Simplifying debt collection

Our collaboration

For Axactor, effective debt collection is all about people, building trust and finding good solutions that take care of both parties. Some of the most common problems they see in the industry today, are that consumers do not receive invoices on their preferred channel and that issuers often do not offer good or user-friendly payment methods.

As a technology-driven credit management platform, Axactor was looking for an innovative and cost-effective way to simplify how consumers could pay and manage their debt. Using Neonomics Payments, Axactor became the first in the debt collection industry to implement and offer secure and cost-efficient account-to-account payments for their customers and consumers. The solution is now integrated into their online and mobile platforms and can be embedded directly in their customers’ invoices.

Neonomics Payments not only offers consumers with the flexibility to pay straight away or to schedule a payment on a different date, but also a focus on the ease of the experience as a key factor in payment’s success. Working closely with Neonomics’ Design and Customer Success teams, Axactor was able to implement a streamlined user interface that out-performs all its other payment options in both cost and conversion. By delivering an easy payment method that is also efficient for end-users, it’s no wonder that Axactor has become one of the top 10 credit management providers in Europe.