Have you ever looked at your bank statement and come across a Neonomics payment - even though you never bought anything from us?

You’re not the only one.

The good news? You didn’t make a mysterious purchase. In fact, it’s a sign that a recent bank payment you made was processed securely - using open banking technology, powered by Neonomics.

Let’s break it down 👇

💡 Why am I seeing "Neonomics" on my bank statement?

If you recently paid an invoice - for example, through Digipost or Kivra, your payment may have been processed through Neonomics using a direct bank payment (also known as an Account-to-Account (A2A) payment).  

Businesses that we are partnered with, such as Digipost and Kivra, use Neonomics to process payments using open banking technology, which provides a more secure and cost-efficient payment alternative to cards. That means you might see our name in your transaction details, even though you didn’t interact with us directly.
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So, what is Neonomics?

Neonomics is a secure open banking provider that connects your bank account directly to the business or service you are paying - no cards, no middlemen, just safe and seamless payments.

We don’t sell products to consumers. Instead, we provide the account-to-account payment technology behind the scenes that powers fast, smooth, and secure payments for consumers and a wide range of companies across Europe.

🔗 Learn more about open banking

💳 Why does my bank show Neonomics instead of the business I paid?

Great question.

Some banks display the name of the payment provider (that’s us) instead of the actual merchant or service. This can definitely cause confusion - and we’re working with banks and partners to make this clearer.

But for now, if you see "Neonomics" listed, it just means that your payment was processed securely using our open banking infrastructure.

🔐 Is it safe?

Yes!

Neonomics AS is licensed as a Payment Institution (PI), Payment Initiation Service Provider (PISP) and Account Information Service Provider (AISP), issued by the Norwegian Financial Supervisory Authority (Finanstilsynet) passported across the EU.

✅ We never access or store your login credentials or account data without your consent and authorization
✅ Your bank handles all authentication securely
✅ We simply carry out the account-to-account payment from consumer to merchant - fast, safe, and fully compliant.

🔗 Read more:

• Understanding Open Banking Security: What Makes it Safe? ‍
• What are Account-to-Account Payments?

Still unsure about a specific charge?

Here’s what to do:

• Check your inbox for a recent receipt or invoice
• Visit our Help Center to answer any questions you may have
• Reach out to our Customer Support for specific questions related to your payment
• If you still have concerns related to your payment, contact your bank directly

🚀 Why Neonomics exists

We believe open banking should make your life easier - not more confusing.  

That’s why we’re building the technology that lets you pay directly from your bank account, with more control, lower fees, and top-tier security.

So if you see “Neonomics” on your statement - rest easy. It just means your bank payment was handled secure, fast, and card-free.

🛠️ Need help?

For payment-related issues, reach out to our Help Center
For general questions about Neonomics, book a demo or learn more about our solutions, get in contact with us

💡  Learn more about open banking:

• What is open banking? ‍
• What makes open banking safe? ‍
• What are account-to-account payments?  

🔗 About Neonomics

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