How does the payments work

When you initiate a payment using a merchant or invoice provider, you first have to provide consent authorized with Secure Customer Authentication (BankID, MitId or similar), which enables a secure connection to your personal bank account.

You must then provide another consent authorized with Secure Customer Authentication to make a payment from your chosen account (enabled through Neonomics’ Payment Initiation Service). Your consent instructs us to initiate a payment  from your personal bank account, on your behalf.

If you're still facing issues, please contact our support — we're happy to help.

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Neonomics AS is licensed as a Payment Institution (PI), Payment Initiation Service Provider (PISP) and Account Information Service Provider (AISP), issued by the Norwegian Financial Supervisory Authority (Finanstilsynet) passported across the EU.

The Smart Request Company Ltd (trading as Ordo and Nello) is a company registered in England and Wales (company number 11338545) whose registered office is 1 High Street, Thatcham RG19 3JG. Nello is authorised by the UK’s Financial Conduct Authority to provide Payment Initiation Services and Account Information Services under FRN: 836070.
Neonomics AS is licensed as a Payment Institution (PI), Payment Initiation Service Provider (PISP) and Account Information Service Provider (AISP), issued by the Norwegian Financial Supervisory Authority (Finanstilsynet) passported across the EU.