How does the payments work
When you initiate a payment using a merchant or invoice provider, you first have to provide consent authorized with Secure Customer Authentication (BankID, MitId or similar), which enables a secure connection to your personal bank account.
You must then provide another consent authorized with Secure Customer Authentication to make a payment from your chosen account (enabled through Neonomics’ Payment Initiation Service). Your consent instructs us to initiate a payment from your personal bank account, on your behalf.
If you're still facing issues, please contact our support — we're happy to help.