Unknown charge from Neonomics

Why is Neonomics showing up on my bank statement?

Neonomics process payments on behalf of other businesses, so you might see our name instead of the store or service you purchased from. For example, you may have recently bought something from a merchant that uses our platform.

Charges may appear as "Neonomics" or "Neonomics + Merchant Name".

If you're unsure, you can check your email for a receipt or order confirmation.

If you're still facing issues, please contact our support — we're happy to help.

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Neonomics AS is licensed as a Payment Institution (PI), Payment Initiation Service Provider (PISP) and Account Information Service Provider (AISP), issued by the Norwegian Financial Supervisory Authority (Finanstilsynet) passported across the EU.

The Smart Request Company Ltd (trading as Ordo and Nello) is a company registered in England and Wales (company number 11338545) whose registered office is 1 High Street, Thatcham RG19 3JG. Nello is authorised by the UK’s Financial Conduct Authority to provide Payment Initiation Services and Account Information Services under FRN: 836070.
Neonomics AS is licensed as a Payment Institution (PI), Payment Initiation Service Provider (PISP) and Account Information Service Provider (AISP), issued by the Norwegian Financial Supervisory Authority (Finanstilsynet) passported across the EU.