What data is processed

When you authorize Neonomics  access to your bank or when a digital service provider uses our services on your behalf, we will have access to your account data that is required for the service you are using. Depending on how you interact with us and for what purpose, we collect and process different types of personal data about you, but never more than is necessary to perform the specific service you have requested.

For example, if you are making a payment and request Neonomics to fetch information from your bank, we will only receive and use account name, account balance, account type, the name of the account owner, but not transaction history. If you request the product Account Insights, we will also fetch transaction history, as this is necessary to perform this service.

If you're still facing issues, please contact our support — we're happy to help.

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Neonomics AS is licensed as a Payment Institution (PI), Payment Initiation Service Provider (PISP) and Account Information Service Provider (AISP), issued by the Norwegian Financial Supervisory Authority (Finanstilsynet) passported across the EU.

The Smart Request Company Ltd (trading as Ordo and Nello) is a company registered in England and Wales (company number 11338545) whose registered office is 1 High Street, Thatcham RG19 3JG. Nello is authorised by the UK’s Financial Conduct Authority to provide Payment Initiation Services and Account Information Services under FRN: 836070.
Neonomics AS is licensed as a Payment Institution (PI), Payment Initiation Service Provider (PISP) and Account Information Service Provider (AISP), issued by the Norwegian Financial Supervisory Authority (Finanstilsynet) passported across the EU.