Transaction history use

When Neonomics Account Information Services are used by the merchant or invoice provider, we are sending a request to the bank to retrieve account information. In this request, the bank will provide access to account details for the specific accounts where you have provided consent, this access includes account details such as balance and transaction history for the account.

However, just because the bank provides this information, does not mean that the merchant or invoice provider you are using, will hold or use this information. In the case of a payment, we are only using the information that is necessary for initiating an individual payment. We do not use this AIS consent for anything else. For information on how your service providers process your data, please refer to their terms and conditions. Neonomics is fully committed to protecting your individual rights and keeping your personal data safe.

If you're still facing issues, please contact our support — we're happy to help.

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Neonomics AS is licensed as a Payment Institution (PI), Payment Initiation Service Provider (PISP) and Account Information Service Provider (AISP), issued by the Norwegian Financial Supervisory Authority (Finanstilsynet) passported across the EU.

The Smart Request Company Ltd (trading as Ordo and Nello) is a company registered in England and Wales (company number 11338545) whose registered office is 1 High Street, Thatcham RG19 3JG. Nello is authorised by the UK’s Financial Conduct Authority to provide Payment Initiation Services and Account Information Services under FRN: 836070.
Neonomics AS is licensed as a Payment Institution (PI), Payment Initiation Service Provider (PISP) and Account Information Service Provider (AISP), issued by the Norwegian Financial Supervisory Authority (Finanstilsynet) passported across the EU.