Is it safe to pay by bank?

When you use the pay by bank method through Nello Pay, there is no need to enter card details or account numbers. Instead, we use multi-factor authentication provided through your bank’s own security systems as well as end-to-end data encryption over a secure and dedicated bank API.

If you pay by card using Nello Pay, the payment is processed through Worldline, our card payment service provider, using 3D Secure and tokenization to encrypt your card details. Whichever way you pay, you can rest assured that your payment is safe and secure.

If you're still facing issues, please contact our support — we're happy to help.

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Neonomics AS is licensed as a Payment Institution (PI), Payment Initiation Service Provider (PISP) and Account Information Service Provider (AISP), issued by the Norwegian Financial Supervisory Authority (Finanstilsynet) passported across the EU.

The Smart Request Company Ltd (trading as Ordo and Nello) is a company registered in England and Wales (company number 11338545) whose registered office is 1 High Street, Thatcham RG19 3JG. Nello is authorised by the UK’s Financial Conduct Authority to provide Payment Initiation Services and Account Information Services under FRN: 836070.
Neonomics AS is licensed as a Payment Institution (PI), Payment Initiation Service Provider (PISP) and Account Information Service Provider (AISP), issued by the Norwegian Financial Supervisory Authority (Finanstilsynet) passported across the EU.