Getting started with payments shouldn’t be complicated. Traditionally, onboarding has involved multiple tools, manual steps, and back-and-forth before you can even begin testing.
The redesigned Nello Pay Merchant Portal changes that—bringing the journey from first interaction to go-live into one place, with more clarity and less friction.
Built for Faster Adoption of Nello Pay
Nello Pay is Neonomics’ open banking-powered Pay by Bank solution, enabling customers to pay directly from their bank accounts—fast, secure, and at a lower cost than traditional card payments.
Designed for easy integration and real-time payments, Nello Pay helps businesses improve conversion, reduce fees, and accelerate cash flow with account-to-account (A2A) transactions.
The Merchant Portal helps you realize that value faster, with a simpler and more transparent path from signup to production.
Start in One Place
The biggest change? You can now start your entire journey in one unified portal for both Sandbox and Production.
- Sign up directly
- Get immediate access to Sandbox
- Start integrating and exploring documentation right away
No manual setup is needed to begin testing, so you can get started without delay.
A Clear Path to Production
When you’re ready to go live, the next steps are structured and easy to follow:
- Request access to Production from within the portal
- Complete KYC and due diligence through a guided digital flow
- Submit information when it fits your timeline
- Receive your contract after approval
- Move to Production and go live
From start to finish, the process is now clear, easy to navigate, and understand.
Greater Transparency to Support Faster Decisions
We’ve made key information available earlier in the journey—so you can evaluate and move forward with confidence:
- Pricing, available upfront
- Standard commercial agreement, accessible without request
- Due diligence requirements, clearly outlined
This reduces uncertainty and helps align stakeholders before committing.
Everything in One Place
Whether you're testing or preparing for go-live, the new Merchant Portal brings the full journey together in one place:
- One view across Sandbox and Production
- Clear checkpoints and progress tracking
- Centralized access to onboarding steps and requirements
Less back-and-forth and more control.
For New and Existing Customers
The Merchant Portal is designed to support you at every stage. Whether you're just getting started or scaling your setup, it brings greater speed, clarity, and control across both journeys.
New customers can:
- Explore Nello Pay in Sandbox from day one
- Build and test independently
- Move to Production when ready
Existing customers can:
- Manage Sandbox and Production from a single interface
- Test and roll out new features more efficiently
- Reduce operational friction as you scale
Any current testing in the separate Sandbox environment, using existing API keys and webhook endpoints, can continue until September 30, 2026. Any new testing can be done through the new Sandbox in the Merchant Portal following the guidelines below. Existing Production integrations will not be affected in any way.
A Better Way to Get Started with Pay by Bank
This isn’t about removing every step. It’s about removing unnecessary friction to provide you with a clear process, earlier access to key information, and the flexibility to move forward at your own pace.
Start Building with Nello Pay Today
The new Merchant Portal makes it easier to explore, integrate, and go live with Pay by Bank.
👉 Sign up and start testing Nello Pay
👉 OR Sign in to explore the new Merchant Portal
