Where to find your transactions

You've made a payment. Now you're wondering where you can check the payment details, status or simply cancel it?

It's easy. You just need to access your Neonomics profile. Here's how to do it:

  1. Login to your profile through our website, or create a profile, if you don't have one
  2. Once you're in, click "Transactions" in the left column
  3. Find all yours transactions. Ta-da!

You also should be able to see the transactions on the account statement from your bank.

If you're still facing issues, please contact our support — we're happy to help.

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Neonomics AS is licensed as a Payment Institution (PI), Payment Initiation Service Provider (PISP) and Account Information Service Provider (AISP), issued by the Norwegian Financial Supervisory Authority (Finanstilsynet) passported across the EU.

The Smart Request Company Ltd (trading as Ordo and Nello) is a company registered in England and Wales (company number 11338545) whose registered office is 1 High Street, Thatcham RG19 3JG. Nello is authorised by the UK’s Financial Conduct Authority to provide Payment Initiation Services and Account Information Services under FRN: 836070.
Neonomics AS is licensed as a Payment Institution (PI), Payment Initiation Service Provider (PISP) and Account Information Service Provider (AISP), issued by the Norwegian Financial Supervisory Authority (Finanstilsynet) passported across the EU.