Payments & Transactions

Profile & Accounts

Privacy & Security

Help CenterPrivacy & SecurityPrivacy & SecurityPrivacy & Security
Copy link

Data use

Neonomics will only process data that is necessary for processing the requested payment, and will only store the data until the purpose of the service is fulfilled and in line with legal obligations and rights. In other words — we won't keep it for as long as necessary!

If you're still facing issues, please contact our support — we're happy to help.
Contact Support

Was this helpful?

We are immensely grateful that you took the time to send us your feedback!

If you have the time, we would be even more grateful if you could write us a great and honest review here!
‍
Thank you so much!
Oops! Something went wrong while submitting the form.
We kindly ask you to try again later.
We are immensely grateful that you took the time to send us your feedback. This helps us improve our products, and we truly appreciate your contribution.

On this page, we only collect your feedback, which is forwarded directly to our Product team. Therefore, we cannot respond to you here.

If you are still experiencing problems, please open a support ticket with our Customer Support team. We will get back to you as soon as possible.
Oops! Something went wrong while submitting the form.
We kindly ask you to try again later.

Related insights

See all
What is Neonomics, and why does it show up on my bank statement?
Neonomics
Open Banking
Understanding Open Banking Security: What Makes It Safe?
Frankie Elmquist
Open Banking
What makes Pay by Bank safe? A guide
Neonomics
Open Banking