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Is Neonomics safe?

Yes, Neonomics is safe!

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Our open banking platform uses your chosen bank’s security layer plus Strong Customer Authentication (SCA), meaning they’re able to make sure it’s you initiating the transaction.

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Under PSD2, retailers never collect any security information for financial transactions.

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You never have to provide your bank details to anyone but the bank itself, making it at least as safe as online banking.  

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If you pay by card using Nello Pay, the payment is processed through Worldline, our card payment service provider, using 3D Secure and tokenization to encrypt your card details. Whichever way you pay, you can rest assured that your payment is safe and secure.

If you're still facing issues, please contact our support — we're happy to help.

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Neonomics AS is licensed as a Payment Institution (PI), Payment Initiation Service Provider (PISP) and Account Information Service Provider (AISP), issued by the Norwegian Financial Supervisory Authority (Finanstilsynet) passported across the EU.

The Smart Request Company Ltd (trading as Ordo and Nello) is a company registered in England and Wales (company number 11338545) whose registered office is 1 High Street, Thatcham RG19 3JG. Nello is authorised by the UK’s Financial Conduct Authority to provide Payment Initiation Services and Account Information Services under FRN: 836070.
Neonomics AS is licensed as a Payment Institution (PI), Payment Initiation Service Provider (PISP) and Account Information Service Provider (AISP), issued by the Norwegian Financial Supervisory Authority (Finanstilsynet) passported across the EU.